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Category: Facebook Marketing & Social Media

user generated content by customer advocates

Crowdly’s new release helps you get more out of UGC than you ever thought possible

August 11, 2016 Alex Kevork

Authentic content, generated by real customers is any brand marketer’s dream. As more and more consumers start using ad blockers…

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Posted in: Advocate Marketing, Crowdly Product Updates, Facebook Marketing & Social Media, Influencer Marketing, Marketing, Social Media & Community

Dunkin’s Oreo Moment: Deflategate

September 11, 2015 Dan Sullivan

Kudos to Dunkin’ for pulling off their own ‘Oreo’ moment of real time marketing during the recent Deflategate media circus.…

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Posted in: Facebook Marketing & Social Media Filed under: Brand Loyalty, Community Management

The Power of Reply: Sears Leading the Way

February 25, 2015 Alex Kevork

Our research of more than a dozen top brand pages shows that when a brand replies to a fan’s comment,…

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Posted in: Advocate Marketing, Facebook Marketing & Social Media Filed under: Advocate Marketing, Facebook Marketing
FIRST FACEBOOK POST

The First Facebook Posts of Top Consumer Brands

January 27, 2015 Alex Kevork

In November 2007, Facebook launched Pages, stating, “Now, there is a place for them and you can become a fan…

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Posted in: Facebook Marketing & Social Media, Social Media & Community Filed under: Community Management
holiday engagement

3 Ways to Capitalize on Facebook Holiday Engagement

January 6, 2015 Alex Kevork

This holiday season, consumers engaged in more than than 28 million mentions online, 8% more than last year. With engagement…

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Posted in: Community Management, Facebook Marketing & Social Media Filed under: Community Management, Facebook Marketing
wrapping

Driving Word of Mouth Through Holiday Engagement

December 22, 2014 Alex Kevork

This year, the average holiday shopper is expected to do 44% of their shopping online, the highest ever recorded in…

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Posted in: Advocate Marketing, Data & Insights, Facebook Marketing & Social Media Filed under: Advocate Marketing, Facebook Marketing
advocacy on Black Friday

Brand Priorities: Advocacy vs. Sales Over the Holidays

November 26, 2014 Alex Kevork

As the biggest shopping day of the year, Black Friday marks the cornerstone of the holiday season for retailers. The…

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Posted in: Advocate Marketing, Facebook Marketing & Social Media Filed under: Advocate Marketing, Brand Loyalty, Facebook Marketing
Extreme Customers - Advocate Marketing

The Role of Extreme Customers in Driving Influence

November 11, 2014 Alex Kevork

“We spent too much time in our market research on answering the what, where, and when questions associated with consumer…

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Posted in: Advocate Marketing, Facebook Marketing & Social Media, Influencer Marketing Filed under: Advocate Marketing, Extreme Customers, Facebook Marketing, Influencer Marketing
Petco and PetSmart Master Halloween

How PetSmart & Petco Mastered Halloween

October 28, 2014 Alex Kevork

The popularity of animals on the internet knows no bounds. As a result, pet stores have a big opportunity to…

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Posted in: Advocate Marketing, Facebook Marketing & Social Media Filed under: Advocate Marketing, Brand Loyalty

Sonic: Using Content to Build Brand Advocacy

September 5, 2014 Alex Kevork

Sonic is the nation’s largest chain of drive-in restaurants. With over 3 million customers daily, the company has a physical footprint equally as…

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Posted in: Advocate Marketing, Community Management, Facebook Marketing & Social Media, Marketing Filed under: Advocate Marketing, Brand Loyalty, Community Management, Facebook Marketing

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